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The Ultimate Guide to Smart Locks for Melbourne Airbnb Hosts

Complete guide to smart locks for Airbnb hosts in Melbourne. Automate check-ins, manage guest access remotely, and boost your property rating with keyless entry.

AIRBNB SMART LOCKS MELBOURNEVACATION RENTAL LOCKSKEYLESS CHECK-IN MELBOURNEAIRBNB AUTOMATIONSHORT-TERM RENTAL SECURITY MELBOURNE

10/28/20258 min read

worm's-eye view photography of concrete building
worm's-eye view photography of concrete building

Melbourne Airbnb hosts face unique challenges: coordinating check-ins across time zones, managing cleaners between guests, preventing unauthorized key copies, and ensuring property security. Smart locks solve all these problems while improving guest experience and your property rating. Here's how smart locks transform Airbnb management in Melbourne.

Why Airbnb Hosts Need Smart Locks

The Key Management Nightmare

Traditional Problems:

  • Coordinating key handovers with arriving guests

  • Lost keys require emergency locksmith ($200-400)

  • Previous guests copy keys without permission

  • Cleaners need access between bookings

  • Early check-ins and late check-outs complicate logistics

  • No proof of who accessed property

  • Neighbors complaining about lockbox on door

Smart Lock Solution: ✅ Automated check-in/check-out - no coordination needed ✅ Unique codes for each guest - automatically expire ✅ Remote access management from anywhere ✅ Complete access logs for security ✅ Professional appearance ✅ Cleaner temporary access codes ✅ Emergency access capability

Best Smart Locks for Melbourne Airbnb Properties

IPC201 - Perfect for Standard Airbnb (from $279)

Why Airbnb Hosts Love It:

  • Affordable investment - ROI after 3-4 bookings

  • 6 access methods including app control

  • Temporary access codes expire automatically

  • Activity logs track all guest access

  • Semi-automated with auto-lock after guests leave

  • Professional appearance enhances property appeal

  • Easy guest instructions - simple to use

Ideal For:

  • Budget-conscious hosts

  • Single Airbnb properties

  • Apartments and standard homes

  • Hosts managing 1-5 properties

Guest Experience: "Arrived at 11 PM, used the code sent by host, walked right in. So easy!" ⭐⭐⭐⭐⭐

IPM016 - Premium Airbnb Experience (from $799)

For High-End Listings:

  • Video call feature - screen guests before entry

  • Fully automated - ultimate convenience

  • IP65 weather resistance - coastal properties

  • Advanced Face ID - touchless entry option

  • Multiple property management via Tuya Smart app

  • Premium appearance - luxury presentation

Ideal For:

  • Premium/luxury Airbnb listings

  • Multiple property portfolios

  • Hosts wanting maximum automation

  • Properties in high-value areas

Guest Experience: "Most high-tech Airbnb we've stayed in. Face recognition was incredible!" ⭐⭐⭐⭐⭐

How Smart Locks Increase Your Airbnb Revenue

1. Higher Nightly Rates

Justify Premium Pricing:

  • "Self check-in" feature highly valued by guests

  • Smart home technology adds perceived value

  • Contactless entry (post-COVID preference)

  • Professional, modern amenity

Reality: Properties with smart locks in Melbourne rent for $10-25 more per night

Annual Impact: 100 nights × $15 extra = $1,500 additional revenue

2. Improved Guest Ratings

5-Star Reviews Mention:

  • "Easy check-in process"

  • "No waiting for host"

  • "Modern and convenient"

  • "Professional setup"

Better Ratings = More Bookings

  • Higher search ranking on Airbnb

  • More inquiries and bookings

  • Superhost status easier to maintain

  • Competitive advantage in Melbourne market

3. Last-Minute Bookings

Accept Bookings You'd Otherwise Decline:

  • Guest arriving while you're at work? No problem

  • Booking made 2 hours before check-in? Send code instantly

  • Weekend when you're out of town? Fully automated

Revenue Impact: Capture last-minute bookings worth $100-200+ each

4. Reduced Operating Costs

Save Money:

  • No key cutting: Save $50-100 per booking

  • No lockbox purchases/maintenance

  • No emergency key handovers

  • Fewer cleaning delays (cleaner codes work perfectly)

  • No rekeying between guests

Annual Savings: $500-1,000+ in eliminated costs

Setting Up Smart Locks for Airbnb

Initial Setup (One-Time)

Step 1: Install Smart Lock

  • Professional installation available Melbourne-wide

  • Compatible with most doors

  • Takes 1-2 hours

  • Test all features before first guest

Step 2: Create Standard Operating Procedure

  • Guest check-in code process

  • Cleaner access schedule

  • Emergency contact protocol

  • Maintenance access codes

Step 3: Prepare Guest Instructions

  • Clear, simple directions with photos

  • Include in welcome message

  • Backup instructions at property

  • Video tutorial (optional)

For Each Booking

3 Days Before Check-In:

  1. Create unique guest access code in app

  2. Set expiry date/time (checkout day + 2 hours)

  3. Test code works

24 Hours Before Check-In:

  1. Send welcome message with access code

  2. Include address and parking info

  3. Provide step-by-step entry instructions

  4. Share emergency contact number

Check-In Day:

  1. Receive notification when guest arrives (app alert)

  2. Monitor in case guest has issues

  3. Confirm successful entry

Check-Out Day:

  1. Code expires automatically

  2. Receive notification when door accessed

  3. Create cleaner code for cleaning

  4. Review access log for peace of mind

Guest Communication Templates

Pre-Arrival Message (Send 24 hours before):

Subject: Check-In Details for [Address]

Hi [Guest Name],

Your smart lock access code is: [CODE]

Check-In Instructions:

  1. Arrive at [full address]

  2. Find the smart lock on the front door

  3. Touch the screen to wake it up

  4. Enter code: [CODE]

  5. Press the checkmark/enter button

  6. Turn handle and enter

Your code is valid from [CHECK-IN TIME] to [CHECKOUT TIME + 2hrs]

Need help? Call/text: 0405 688 576

Looking forward to hosting you! [Your Name]

Troubleshooting Message (If Guest Has Issues):

Quick Help:

  1. Make sure to touch screen first (wakes it up)

  2. Enter code slowly: [CODE]

  3. Press the checkmark button after entering

  4. Turn handle within 3 seconds

Alternative: You can also use the Ipsum Technologies app - let me know if you need the guest access link.

Call me if still having trouble: 0405 688 576

Managing Multiple Guests & Properties

Using Tuya Smart App (IPM016)

Portfolio Management Features:

  • Control all properties from one app

  • Name locks by property address

  • Create guest codes for all properties

  • Review activity logs centrally

  • Manage cleaner access across portfolio

Perfect For:

  • Hosts with 5+ properties

  • Property management companies

  • Co-hosting arrangements

  • Multiple family Airbnbs

Access Code Organization System

Recommended Code Structure:

Guest Codes:

  • Format: 4-6 digits

  • Unique per booking

  • Expire automatically after checkout + 2 hours

  • Never reuse codes

Cleaner Code:

  • Permanent code for trusted cleaner

  • Different from guest codes

  • Monitor usage via logs

  • Change quarterly or if cleaner changes

Maintenance Code:

  • Temporary code for tradespeople

  • Valid only for specific days

  • Delete after maintenance complete

  • Track entry/exit times

Emergency Code:

  • Your personal code

  • Never share with guests

  • Use for emergencies only

  • Change if compromised

Handling Common Airbnb Scenarios

Scenario 1: Early Check-In Request

Guest Message: "Can we check in at 10 AM instead of 3 PM?"

Your Options:

If Property Ready:

  • Adjust code activation time in app (takes 30 seconds)

  • Notify guest of new access time

  • No additional coordination needed

If Not Ready:

  • Check cleaner schedule

  • Coordinate cleaner early access

  • Update guest code timing once confirmed

Smart Lock Advantage: Total flexibility with no key handover logistics

Scenario 2: Late Check-Out

Guest Message: "Can we check out at 2 PM instead of 11 AM?"

Your Response:

  • Check next booking schedule

  • If available, extend code expiry time via app

  • Charge late checkout fee if applicable

  • No need to coordinate key return

Time Saved: 5 minutes in app vs. 30+ minutes coordinating key pickup

Scenario 3: Guest Locked Themselves Out

Guest Message: "We left and the door locked. Our code doesn't work!"

Possible Issues:

  1. Code expired (checkout time passed)

  2. Battery low (rare, you get warnings)

  3. User error (wrong code entered)

Solutions:

  • Check code expiry time

  • Extend if needed (30 seconds in app)

  • Verify correct code sent

  • Walk through entry steps via phone

  • Use emergency remote unlock if available

Compare to Traditional: Finding spare key and driving to property = 1-2 hours lost

Scenario 4: Cleaner Needs Access

Setup:

  • Create permanent cleaner code

  • Set schedule: Valid only 11 AM - 3 PM on turnover days

  • Cleaner uses same code for all your properties (if using same cleaner)

Benefits:

  • No key handover between you and cleaner

  • No worrying about lost cleaner keys

  • Track exact cleaning start/finish times

  • Accountability and verification

  • Easy to revoke if changing cleaners

Scenario 5: Maintenance Emergency

Pipe Burst, Guest Calls Plumber:

  • Create temporary code for plumber

  • Send code valid only for today

  • Receive alert when plumber enters/exits

  • Delete code after repair complete

  • Complete audit trail for insurance

Peace of Mind: Remote management even when you're out of state/country

Maximizing Your Airbnb Listing

How to Highlight Smart Lock Feature

In Listing Title:

  • "Modern CBD Apartment - Self Check-In"

  • "Smart Home Studio - Keyless Entry"

In Amenities Section: ✓ Check "Self check-in" box ✓ Check "Smart lock" under safety features ✓ Check "Keypad" entry

In Description: "Seamless check-in with smart lock technology - no waiting for host! Simply use your unique access code sent 24 hours before arrival. Contactless, convenient, and available 24/7."

In House Rules: "Entry is via smart lock with unique code provided before arrival. Please do not share access code with anyone not listed on the booking."

In Photos:

  • Include photo of smart lock on door

  • Shows modern, professional property

  • Builds trust and expectations

Responding to Guest Questions

Common Question: "How do I check in?"

Your Response: "Check-in is super easy! 24 hours before arrival, I'll send you a unique access code. Simply enter it on the smart lock keypad at the door - no keys, no waiting, no coordination needed. The code works anytime during your stay and expires automatically at checkout. Full instructions provided!"

Smart Lock Guest Instructions Guide

Create & Provide to Every Guest:

WELCOME TO [PROPERTY NAME]!

SMART LOCK ENTRY INSTRUCTIONS

Your Access Code: [XXXX] Valid From: [DATE/TIME] Valid Until: [DATE/TIME]

How to Enter:

  1. Touch the touchscreen to wake it (screen lights up)

  2. Enter your 4-digit code: [XXXX]

  3. Press the ✓ (checkmark) button

  4. You'll hear a beep and see green light

  5. Turn the handle immediately (within 3 seconds)

  6. Welcome in!

To Lock When Leaving:

  • Simply close the door

  • It auto-locks after 30 seconds

  • You'll hear confirmation beep

Multiple Access Methods Available:

  • Touchscreen code (easiest)

  • Smartphone app (download Ipsum Smart Lock app)

  • Fingerprint (can enroll if staying 7+ days)

Need Help? Text/Call: 0405 688 576 Available 24/7 for check-in assistance

Important:

  • Do not share your code with anyone

  • Code expires automatically at checkout

  • No need to return keys (there aren't any!)

Enjoy your stay in Melbourne!

ROI Calculator for Airbnb Hosts

IPC201 Investment (from $279)

Costs Eliminated:

  • Key cutting per booking: $10-20 × 50 bookings = $500-1,000/year

  • Emergency locksmith calls: $200-400/year average

  • Lockbox purchase/maintenance: $50-100/year

  • Travel time for key handovers: 10+ hours/year

Revenue Increases:

  • Higher nightly rate: $10 × 100 nights = $1,000/year

  • More 5-star reviews = increased bookings

  • Last-minute bookings captured: $300-600/year

  • Superhost status maintained = 20% more bookings

Break-Even Time: 1-2 months of hosting

Year 1 Net Benefit: $1,500-3,000+

IPM016 Investment (from $799)

For Premium/Multiple Properties:

  • All IPC201 benefits PLUS:

  • Video verification = guest safety premium

  • Multi-property management efficiency

  • Higher-end guest attraction

  • Luxury amenity commanding premium rates

Premium Rate Increase: $20-30/night justified Break-Even Time: 3-4 months for luxury properties

Legal & Safety Considerations

Melbourne/Victoria Requirements:

What You Must Do: ✓ Inform guests of smart lock in listing ✓ Provide clear entry instructions ✓ Maintain emergency access capability ✓ Ensure fire exit accessibility ✓ Comply with strata rules (if apartment)

What You Can Do: ✓ Use activity logs for security ✓ Monitor entry/exit times ✓ Verify authorized guests only ✓ Provide access history to authorities if needed

Privacy Note:

  • Inform guests that entry/exit times are logged

  • Use data only for security and property management

  • Don't share guest data unnecessarily

Insurance Benefits:

Many Insurers Offer:

  • Premium discounts for enhanced security

  • Better coverage with access logs

  • Easier claims with entry documentation

  • Recognition of smart home security

Check With Your Airbnb Insurance Provider

Common Airbnb Host Questions

Q: What if guests forget the code? A: Send via Airbnb message again. Most smart locks also allow app access as backup. Keep instructions simple.

Q: Can guests create their own codes? A: No, only you control codes. This ensures security between bookings.

Q: What about cleaning between same-day turnovers? A: Set guest checkout code to expire at 11 AM, cleaner code active 11 AM-2 PM, new guest code active from 3 PM.

Q: How do I handle back-to-back bookings? A: Previous guest code expires at checkout, cleaner code activates immediately, new guest code activates at check-in time. No gaps or overlaps.

Q: What if battery dies during guest stay? A: You receive 2-4 weeks warning. Replace immediately. IPM016 has emergency USB charging. Guest can always use app backup.

Q: Can I see when guests come and go? A: Yes, activity logs show all access times. Useful for verifying checkout and managing property.

Q: What about guests with disabilities? A: Smart locks often easier than traditional keys. Multiple access methods (app, code, Face ID) accommodate different needs.

Q: Do guests complain about smart locks? A: Opposite - most love the convenience! Include clear instructions and 99% of guests find it easier than key exchange.

Melbourne Airbnb Host Success Stories

Case Study: CBD Apartment Owner

Before Smart Locks:

  • Met every guest for key handover

  • 3 lost key incidents per year ($600+ in locksmith fees)

  • Missed several last-minute bookings

  • Average rating: 4.7 stars

After Installing IPC201:

  • Zero key handovers needed

  • Zero lost key costs

  • Accepted all last-minute bookings

  • Average rating: 4.95 stars

  • Nightly rate increased $15

  • Achieved Superhost status

Quote: "Smart lock paid for itself in the first month. Game-changer for hosting."

Case Study: 5-Property Portfolio Manager

Challenge: Managing keys for 5 Melbourne Airbnbs

Solution: IPM016 on all properties

Results:

  • Manage all from single app

  • Save 15+ hours per month on logistics

  • Zero key-related issues

  • Professional image across portfolio

  • 35% increase in booking efficiency

  • All properties maintain 4.9+ rating

Annual Savings: $5,000+ in time and costs

Getting Started with Smart Locks

Step 1: Choose Your Lock

IPC201 (from $279) if you:

  • Host 1-2 properties

  • Want affordable automation

  • Need reliable guest access

  • Have standard entry doors

IPM016 (from $799) if you:

  • Host premium properties

  • Manage multiple listings

  • Want video verification

  • Need weather-resistant solution (coastal areas)

Step 2: Professional Installation

Contact Ipsum Technologies: 📞 Call: 0405 688 576
✉️ Email: info@ipsumlocks.com
🌐 Website: ipsumlocks.com

What's Included: ✓ Property assessment ✓ Door compatibility check ✓ Professional installation ✓ Full setup and testing ✓ Host training ✓ Guest instruction templates ✓ 2-year warranty

Melbourne Metro: Service available all areas

Step 3: Update Your Listing

Immediately After Installation:

  • Add "Self check-in" amenity

  • Add "Smart lock" safety feature

  • Update listing photos

  • Revise description highlighting keyless entry

  • Create standard guest message templates

Step 4: Test Before First Booking

Do a Full Test Run:

  • Create test guest code

  • Walk through entry process

  • Time how long it takes

  • Refine instructions based on experience

  • Have friend test as "guest"

Special Offer: Airbnb Hosts

Mention You're an Airbnb Host for:

  • Multiple property discounts

  • Priority installation scheduling

  • Free guest instruction templates

  • Setup assistance for Airbnb integration

  • Ongoing host support

📞 Call: 0405 688 576

Conclusion: Essential Tool for Modern Airbnb Hosts

Smart locks are no longer optional for serious Melbourne Airbnb hosts. They're essential tools that:

✅ Automate check-in/check-out ✅ Increase revenue through higher rates ✅ Improve guest ratings significantly ✅ Save time and reduce stress ✅ Eliminate key management headaches ✅ Enable last-minute bookings ✅ Provide complete security ✅ Pay for themselves within months

Melbourne's competitive Airbnb market demands modern amenities. Smart locks give you the edge.

Ready to upgrade your Airbnb?

📞 Call Ipsum Technologies: 0405 688 576
✉️ Email: info@ipsumlocks.com

Transform your hosting experience today.